Sam Greco & Co Chartered Accountant is committed to
client service and this policy outlines our ongoing obligations to you in respect
of how we manage your Personal Information.
We have adopted the 10 National Privacy Principles (NPPs) contained in the
Privacy Act 1988 (Cth) (the Privacy Act). The NPPs came into
effect on 21 December 2001. The NPPs govern the way in which we collect, use,
disclose, store, secure and dispose of your Personal Information.
A copy of the National Privacy Principles may be obtained from the website of The
Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an
individual.
Examples of Personal Information we collect include: names, addresses, email
addresses, phone and facsimile numbers. This Personal Information is obtained in
many ways including interviews, correspondence, by telephone and facsimile, by
email, via our website www.taxonline.com.au and from third
parties. We don't use cookies. We don't guarantee website links or policy of
authorised third parties.
We collect your Personal Information for the primary purpose of providing our
services to you, providing information to our clients and marketing. We may also
use your Personal Information for secondary purposes closely related to the
primary purpose, in circumstances where you would reasonably expect such use or
disclosure. You may unsubscribe from our mailing/marketing lists at any time; all
you need to do is let us know.
When we collect Personal Information we will, where appropriate and where
possible, explain to you why we are collecting the information and how we plan to
use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include
information or opinion about such things as an individual's racial or ethnic
origin, political opinions, membership of a political association, religious or
philosophical beliefs, membership of a trade union or other professional body,
criminal record or health information.
Sensitive information will be used by us only:
- for the primary purpose for which it was obtained;
- for a secondary purpose that is directly related to the primary purpose;
- with your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal
Information only from you. However, in some circumstances we may be provided with
information by third parties. In such a case we will take all reasonable steps to
ensure that you are made aware of the information provided to us by such third
party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including
the following:
- third parties where you consent to the use or disclosure; and
- where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from
misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it
was obtained, we will take reasonable steps to destroy or permanently de-identify
your Personal Information. However, most of the Personal Information is or will
be stored in client files which will be kept by us for a minimum of 7
years.
Access to your Personal Information
NPP 6 provides you with the right to access the Personal Information we hold
about you and to update and/or correct it, subject to certain exceptions. If you
wish to access your Personal Information, please make out your request to us in
writing.
Sam Greco & Co will not charge any fee for your access request, but
may charge an administrative fee for providing a copy of your Personal
Information.
In order to protect your Personal Information we may require identification from
you before releasing such information.
Maintaining the Quality of your Personal Information
It is an important part of providing our services to you that your Personal
Information is up to date. NPP 3 provides that we take reasonable steps to make
sure that your Personal Information is accurate, complete and up-to-date.
It is important that you advise us at the earliest opportunity of any changes to
your Personal Information so that our records can be updated.
Policy Updates
This Policy may change from time to time. The Sam Greco & Co Privacy
Policy is available at our office or on our website to anyone who requests
it.
Complaints
You can lodge a complaint with us about any breach of our Privacy Policy and our
privacy obligations to you by contacting us.
Privacy Policy Enquiries
If you have any queries about our Privacy Policy please contact our office
at:
Mitcham House
1355 Gympie Rd
ASPLEY Qld 4034
Tel: 07 3263 5200
Fax: 07 3263 4830
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